Returns Policy

At Stylish Wristwear, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we are here to make the returns process as smooth as possible. This Returns Policy provides information on how you can return or exchange your purchase, as well as any conditions that apply.

Eligibility for Returns

If you are not completely satisfied with your purchase, we gladly accept returns within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:

• The item must be in its original, unused condition, with all original packaging, tags, and accessories included.
• Watches must not have been worn, resized, or altered in any way.
• A proof of purchase (such as your order number or receipt) is required to process your return.

Please note that returns on final sale items, gift cards, or customized products are not accepted.

How to Initiate a Return

To start the return process, please contact our customer service team at [email protected] with your order number and a brief explanation of why you would like to return the item. We will provide you with detailed instructions on how to ship the product back to us.

Return Shipping

For domestic returns, we offer a pre-paid return label, which will be sent to you once your return is approved. For international returns, customers are responsible for covering return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item, as we are not responsible for lost or damaged returns.

Refunds

Once we receive your returned item and confirm that it meets the return eligibility criteria, a refund will be processed to your original payment method. Please allow 5-10 business days for the refund to be credited to your account. Refund processing times may vary depending on your bank or credit card provider.

Exchanges

If you would like to exchange your watch for a different model, size, or color, please follow the same steps as for a return. Once we receive your original item, we will send out the requested exchange product. Please note that exchanges are subject to product availability, and if your preferred item is out of stock, a refund will be issued instead.

Defective or Damaged Items

In the unlikely event that your watch arrives damaged or defective, please contact us immediately at [email protected] with photos of the issue and your order number. We will arrange a prompt replacement or refund, depending on your preference.

Return Policy Updates

Our Returns Policy is subject to change. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. Please check this policy periodically to stay informed about our return practices.

For additional assistance, feel free to contact us at [email protected].